Sohail qureshi

Monitor transactions to identify unusual patterns, suspicious activities, and potential fraud risks. Analyze user behavior using internal tools, dashboards, and data to detect fraud trends. Investigate flagged cases and take corrective actions such as blocking, reviewing, or escalating accounts. Collaborate with cross-functional teams (operations, compliance, product) for risk mitigation strategies Implement fraud-prevention rules, workflows, and risk-check processes

Resolving technical tasks relating to Amazon’s website, Prime services and/or digital devices Gathering intelligence to prevent any potential issues that may impact customer experience and delivery performance. Answered incoming and outgoing calls dealing with non-technical issues on Amazon products. Send email correspondence to customers in regards to their issues and how to resolve the issue in the future, Set up appointments using the follow up options for customer through non technical issue.

• Responsible for travel arrangements like train or air tickets, hotel booking and local transportation etc. • Responsible for providing travel guidance and packages according to the customer’s requirement and budget. • Advising clients on travel arrangements, e.g. visas and passports. • Arranging flights, insurance and accommodation. • Maintaining the data of customers. • Sending out tickets to clients.

• Arranging flights, insurance and accommodation. • Collecting and processing payments. • Keeping clients up to date with any changes. • Dealing with complaints or refunds • Using a booking system to secure holidays. • Prepare cost effective travel plans and provide excellent customer services. • For cancelled tickets ensure the amount is credited in the account.

Travel & Tourism (booking, GDS, ticketing), Air Cargo (handling, dangerous goods), Airline Management, Finance, Safety & Security, and Ground Operations

Bachelor of Business Administration (BBA) is a popular undergraduate degree providing a comprehensive understanding of business fundamentals like finance, marketing, management, and accounting, equipping students with leadership, critical thinking, and practical skills for diverse corporate roles or entrepreneurship, typically a three-year program with specialization options and a focus on real-world application.