Dr Sonja Kleinheinz

Diplom-Psychologin
Consultant für UX, CX, Marktforschung, Strategie und Change Management
Employee in Frankfurt am Main
Frankfurt am Main
Frankfurt am Main
Other industries
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Dr Sonja Kleinheinz's haves

  • Strategieentwicklung
  • Konfliktmanagement und Mediation
  • Prozessberatung
  • Programmmanagement
  • Produktentwicklung (Wasserfall - agil - Kanban - Scrum)
  • Kundenzufriedenheit
  • Customer Journey
  • Quantitative und qualitative Marktforschung
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Dr Sonja Kleinheinz's wants

  • Training und Moderation
  • Statistik (deskriptiv - univariat - multivariat - Prozessanalyse - SPSS)
  • Teamentwicklung und Teamcoaching
  • Design Thinking
  • Change Management
  • Online Business
  • Quantitative und qualitative Marktforschung
  • All 28 wants are only visible to logged-in members.

Dr Sonja Kleinheinz's professional experience

3 years
5 months
01/2016 - to present
Consultant für UX, CX, Marktforschung, Strategie und Change Management
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Sabbatical
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Senior Manager User Experience und stellvertretende Abteilungsleitung, Strategy
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Manager User Experience und stellvertretende Abteilungsleitung, Agile Management
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Manager Quality & Processes
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1 year
3 months
01/2008 - 03/2009
Standortleitung
institute of business solutions
2 years
3 months
10/2005 - 12/2007
Projektmitarbeiter Ingenieurspsychologie mit Alfred Kärcher und Co.
Projektleitung "Herrenrasiererentwicklung Beginner / Produktinnovation"
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Dr Sonja Kleinheinz's educational background

  • 01/2006 - 09/2009
    Technische Universität Darmstadt
    Psychologie, Promotion (Dr. rer. nat.)
    Nutzerintegration und Nutzerunterstützung in den frühen Phasen der Produktentwicklung
  • 10/2000 - 09/2005
    Technische Universität Darmstadt
    Psychologie, Diplom-Psychologin

Dr Sonja Kleinheinz speaks the following languages:

  • German (First language)
  • English (Fluent)
  • French (Fluent)
  • Spanish (Fluent)
  • Portuguese (Basic knowledge)

Dr Sonja Kleinheinz's interests

  • Sprachen
  • Oldtimer
  • Menschen
  • User Experience
  • All 9 interests are only visible to logged-in members.

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