Sonja Leser

Angestellt, Service Manager, Frequentis AG
Wien, Österreich

Fähigkeiten und Kenntnisse

IT experience as developer
system analyst and consultant for the manufacturin
software development
system analysis
relational databases
analysis of business processes
requirement analysis
acceptance tests and project implementation. C

Werdegang

Berufserfahrung von Sonja Leser

  • Bis heute 14 Jahre und 9 Monate, seit Nov. 2010

    Service Manager

    Frequentis AG

    Service and project management for the installed base business. Relationship management to customers, partners and sub-contractors. Sales support. Submission of proposals and change management. Frequentis VCS (Voice Communication System) for air traffic management. Frequentis Meteorological Message Server.

  • 6 Jahre und 4 Monate, Juli 2004 - Okt. 2010

    Billing Analyst

    UPC Austria

    Analysis, definition, control and quality assurance of the entire customer billing process in compliance with Pan-European guidelines and SOX. Technical and functional specifications of new requirements. Project implementation. Acceptance tests and business validation. Analysis and mapping for data migrations.

  • 2 Jahre und 4 Monate, Apr. 2002 - Juli 2004

    IT System and Billing Analyst

    Intelig Telecom Brasil

    Rio de Janeiro - Brazil. Intelig provides national and international fixed telecommunications services in Brazil. Technical coordination of Billing, Payments and Revenue Assurance projects on the Kenan Arbor/BP Billing platform, including their functional and technical especification, validation, user acceptance tests, deployment to Production and maintenance. Contact person for the Production team concerning processing issues.

  • 1 Jahr und 11 Monate, Juni 2000 - Apr. 2002

    IT Billing Consultant

    Alcatel-Lucent Brasil

    Rio de Janeiro - Brazil. Consultant working with the Kenan Arbor/BP Billing platform. Projects: Oi Mobile - Start Up Project, Embratel and GVT Start Up Project.

  • 2 Jahre und 7 Monate, Okt. 1997 - Apr. 2000

    System Analyst

    Atos Origin Brasil

    Rio de Janeiro - Brazil. Systems Analyst and developer for the Industrial Department of SOUZA CRUZ SA, the brazilian branch of British American Tobacco. Development of customizations and interfaces to the Oracle Manufacturing package (INV, ENG, BOM, MRP). Projects: Production Planning System (Supply Chain) and the Production and Market Quality Control System. Part of the quality control team of Origin’s Software Factory.

  • 2 Jahre und 9 Monate, Feb. 1995 - Okt. 1997

    System Analyst

    EDS Brasil (HP Services)

    Rio de Janeiro - Brazil. Systems analyst and developer for the HR and Finance Department of XEROX DO BRASIL.

Ausbildung von Sonja Leser

  • 1992 - 1997

    Information Systems / Computer Science

    Universidade Federal do Rio de Janeiro

Sprachen

  • Englisch

    Fließend

  • Portugiesisch

    Muttersprache

  • Deutsch

    Fließend

  • Französisch

    Gut

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