Sophie Parisod
Angestellt, Customer Support Specialist, Dataforce Support AG
Olten, Schweiz
Werdegang
Berufserfahrung von Sophie Parisod
Bis heute 3 Jahre und 4 Monate, seit März 2021
Customer Support Specialist
Dataforce Support AG
- Daily support for existing customers - Training for existing customers while introducing new modules our on project (i.e Edifact introduction) - Training & Support for new customers (Migration of Data in our ERP) - Testing of new features - Collaboration with the programming department for continuous improvement of the system
2 Jahre und 7 Monate, Aug. 2018 - Feb. 2021
Business Process Developer (SAP)
IEP Technologies GmbH
- Implementation / migration on SAP Hana in different subsidiaries - Continuous improvement of the business processes - Support and training ot the Key users - Impovement of the data quality
1 Jahr und 4 Monate, Jan. 2017 - Apr. 2018
Internal Sales Assistant & SAP Power user
FLYER - Biketec AG
• Development, improvement and testing of new SAP process in close collaboration with other departments (especially IT department) • Supporting position for the operative SAP problems of the internal sales department • Training and enhancement of the internal sales Team in relation with SAP • Collaboration in cross departmental projects • Collaboration in the implementation of the necessary internal sales process to prepare the next model year • Deputy Head of Internal Sales
2 Jahre und 5 Monate, Aug. 2014 - Dez. 2016
Internal Sales Employee
FLYER - Biketec AG
• Responsible for the Region Central Switzerland, Grisons, Tessin, Basel and the French part of Switzerland • Regular phone contacts with FLYER Dealers • Recording of FLYER orders • Preparation for the FLYER delivery • Administration of customers data base for all markets (as well as reassesment and migration of the data in the new ERP System SAP
5 Monate, Dez. 2013 - Apr. 2014
"Blue's Lounge" Hostess
Suvretta Snowsports
• Common operating of the Blue’s Lounge • Daily payoff • Purchasing order
4 Monate, Aug. 2013 - Nov. 2013
Product Manager with emphasis on print product and internet
Engadin St. Moritz
• Conception of different marketing and communication measures (brochures, Internet and offers on external Websites) • Update and distribution of prints through internal and external channel • Picture-database management as well as sourcing of new pictures (Briefing and Shootings Organisation)
1 Jahr und 3 Monate, Mai 2012 - Juli 2013
Event Allrounder
FLYER - Biketec AG
• Supervision and entourage of groups • Factory visits for groups • Assistance by implementation of sponsoring projects • Collaboration at fair and public trade as well as at further exhibitions • Support fleet management for small services (FLYER’s cleaning) • Support for further incoming tasks in tourism and event sector
4 Jahre und 9 Monate, Jan. 2007 - Sep. 2011
Trainee and Brand Manager
Bel Suisse SA
• Market Analysis (Competition, sales, consumer expectations) • Market researches • Packaging adaptation and development • New products and new varieties launch • Development and follow up of the marketing-plan • Media Briefing and follow up of the media-plan (TV, Posters, Ads) • Support by the development of new TV campaign • Analysis of Nielsen, Migros und Ex-Factory-Numbers • Promotion and competition monitoring • Awareness Tracking • Category management projects
1 Jahr und 10 Monate, Jan. 2005 - Okt. 2006
Marketing Assistant
SMS Synergy Marketing Services SA
• Database management • Mailing and advertising letters execution • Administration of telemarketing activities (develop scenario, provide call-questionnaire, update data sets) • Implementation and evaluation of campaign-statistics • Buying and selling of private and business addresses • Working time management (work schedule, wage and salary administration, etc.)
3 Jahre und 6 Monate, Juli 2000 - Dez. 2003
Trainee and Administrative Employee
Tax Office
• Withholding tax correction, tax on real property as well as fire service tax calculation • Arrivals and departures management of taxpayers in the district. • Database management
2 Monate, Aug. 2002 - Sep. 2002
Trainee
Marmy
Ausbildung von Sophie Parisod
2 Jahre und 1 Monat, Sep. 2011 - Sep. 2013
Business Administration
Hochschule Luzern
Study in English Master Thesis: Balanced Scorecards for Destinations
3 Jahre und 1 Monat, Sep. 2001 - Sep. 2004
Business Administration
Haute Ecole de Gestion Fribourg (HEG-FR)
Bilingual education: French and German
6 Monate, Jan. 2000 - Juni 2000
English
Westbourne Academy Bournemouth
Language study holiday in England
5 Monate, Aug. 1999 - Dez. 1999
German as a foreign language
Goethe Institut Boppard
Language study holiday in Germany
2 Jahre und 10 Monate, Sep. 1996 - Juni 1999
Economics
Cessnov
Matura Type E
Sprachen
Französisch
Muttersprache
Deutsch
Fließend
Englisch
Fließend
Italienisch
Grundlagen