Soumya Ranjan Khillar

Drove end-to-end delivery of digital platform initiatives across the insurance claims lifecycle — from requirements phase through UAT, feature sign-off, go-live, and post-release stabilisation. Led a user-feedback initiative that redirected customers to the company Google Review page, pushing the rating from 3.1 to 4.6 within a year. Drove 4 API integrations with external insurance and payment providers — cut manual processing time by roughly 40% while ensuring clean, production-ready releases.

Owned and managed the product backlog for the VW Touareg infotainment platform. Owned the full PDLC (Product Development Lifecycle) from concept through delivery. Partnered closely with the Product Manager and delivery leads to align the product roadmap with transformation objectives and evolving business priorities. Contributed to UI/UX design and user journey mapping for VW B2C consumer app and delivering a high-quality end user experience.

Stood up agile delivery governance for a distributed engineering programme; introduced JIRA dashboards, sprint ceremonies and RAID logs — improving on-time delivery by 15%. Facilitated steering committees, sprint reviews and retrospectives; bridged V-model and agile cultures enabling teams to adopt hybrid delivery models. Set-up of JIRA tool and creation of KANBAN board. Involve/co-ordinating all ceremonies - Iteration Planning , Daily Stand-Up meeting , Informal Review Meeting , Retrospective.

Investigated , analysed and proposed solutions to critical design issues in the aircraft. Supported 'MAP' team in keeping pace with stringent delivery timelines and reducing bottlenecks in the project.

Increased throughput of FTI (AIRBUS) team by supporting drawing work-package. (Onsite-Offshore) Mentored offshore associates by preparing OPA's to increase the quality of deliverables.

Maintained continuous alignment of project scope with business objectives. Made modifications in design to enhance effectiveness towards meeting customer requirements in ESI-1000. (AIRBUS)

Spearheaded a team to develop proposals (RFP) for bidding upcoming A350 (AIRBUS) projects. Increased productivity in the project by creating design databases (various standard parts used in ESI design for A350-1000)

Provided Onsite training in Six-Sigma for all associates Defined and initiated various Six-sigma projects, managed costs, schedule, and project performance, while ensuring the success of the project. Prepared and reviewed audit documents for onsite projects.

Designed electrical harness and sheet-metal brackets for various projects in ENDP.(Electrical Design Plateau) Created detailed drawings of brackets used in projects.

Designed and maintained websites for AIRBUS. (Offshore-Onsite) Conducted training for all associates regarding projects and other educational areas in the scope of the work.

PRINCE-2 Foundation & PRACTITIONER

Finance , Marketing , Operations , Six-Sigma , Strategy

PDU ,PMP

Export - Import Management

Information Technology , JAVA , HTML , SQL-DBA

Mechanical Engineering , Automotive , Aerospace