Steven Rasmussen

Major Tasks: IT Tasks: Administration of Windows Server and Active Directory Domain, Administration and documentation of Virtual Switchboard (Telia TouchPoint Experience), Installation and Updating Hardware / Software on Workstations (PC), Managing firewall & VPN (SonicWall), Network and Wireless Network, Domain, Intranet and Extranet Hosting, Web server Administration. Local and Remote User Support: Troubleshooting, Script programming, Software Update. Projects: Security Implentation, review and plan

Major Tasks: IT Tasks: Administration and Implementation of Windows Server and Active Directory Domain, Implementation, Administration and documentation of Virtual Switchboard (Voip PBX), Installation and Updating Hardware / Software of Workstations (PC & Mac), Managing Routers, Network and Wireless Network, Domain, Intranet and Extranet Hosting, Web server Administration. Local and Remote User Support: Troubleshooting, Script programming, Software Update. Project Management: Manage IT Projects and devel

Inhouse IT Support, hardware and software for endusers and server infrastructure in Datacenter. Tasks, Server Administration (Windows, Linux), Backup, Firewall, Cloud (VmWare), MSSQL / IIS, MSExchange. Identity and Access Management for onboarding employees. Internal and External SSL Certificate, MitID (NemLog-IN) and Kombit FKA security management and implementation for customers with ADFS (Saml / WSFederation) / Azure Entra or 3rd party soloutions in regards to company product.

24/7/365 Monitoring of Data Centers, handling of Incidents / Requests on Global Outsourced Operations on Servers, Networks, Cloud infrastructure on multiple national and international customers. Tasks from Data Center Infrastructure, Cloud (VmWare), Backup, Firewall to Citrix, MSSQL, Active Directory management and more depending on requests. Way of Work processes, Tutorials, Operations improvement, Super User.

24/7/365 Monitoring of Data Centers, handling of Incidents / Requests on Global Outsourced Operations on Servers, Networks, Cloud infrastructure on multiple national and international customers. Tasks from Data Center Infrastructure, Cloud (VmWare), Backup, Firewall to Citrix, MSSQL, Active Directory management and more depending on requests. Way of Work processes, Tutorials, Operations improvement, Super User.

24/7/365 Monitoring of Data Centers, handling of Incidents / Requests on Global Outsourced Operations on Servers, Networks, Cloud infrastructure on multiple national and international customers. Tasks from Data Center Infrastructure, Cloud (VmWare), Backup, Firewall to Citrix, MSSQL, Active Directory management and more depending on requests. Way of Work processes, Tutorials, Operations improvement, Super User.

User Support, Installation of Hardware & Software and Network. Installing Windows 2008/2012 R2 Servers + SQL Server, CRM Installation. Troubleshooting & IT Project management.

User Support, Installation of Hardware & Software and Network. Installing Windows 2008/2012 R2 Servers + SQL Server, CRM Installation. Troubleshooting & IT Project management.

Major Tasks: Handling incoming requests 24/7/365 days a year, either by phone, web or Service Management System. Solving problems on different IT platforms such as SAP, Lotus Notes, Office 365 and Windows network infrastructure. Coordination of incidents (Major / Minor) with internal and external second level and third party functions. Participated in the process of solid planning and preparation of work procedures routines etc for Service Desk and stores.

Handling incoming requests 24/7/365 days a year, either by phone, web or Service Management System. Solving problems on different IT platforms such as SAP, Lotus Notes, Office 365 and Windows network infrastructure. Coordination of incidents (Major / Minor) with internal and external second level and third party functions. Participated in the process of solid planning and preparation of work procedures, routines for Service Desk and stores.

Photographer at the Artistic Gymnastics World Championship held in Tokyo, Japan - For Danish Gymnastics Federation (DGF) Photography reporting of the Danish and Foreign Gymnasts for DGF Web, PR and Reportage use. Have covered several Artistic World Championsships : Artistic Gymnastic World Championsship 2010, Rotterdam, Netherlands Artistic Gymnastic World Championsship 2009, London, United Kingdom

Major Tasks: Landline Troubleshooting (Super User): Troubleshooting the PSTN ISDN2, ISDN30, flexISDN networks (DKS User - TDC internal control system for programming of telephone connections). Broadband xDSL Access Troubleshooting: Troubleshooting TDC Broadband Professional, MPLS, VPN, Enterprise routers (Netopia, Efficient, Siemens Speed Stream, Sagem - TDC Homebox), xDSL generally, IP Information. Hosting Services Troubleshooting: Troubleshooting Mail Filter solution (Commendo), Hosted Exchange (200

Landline Troubleshooting (Super User): Troubleshooting the PSTN ISDN2, ISDN30, flexISDN networks (DKS User - TDC internal control system for programming of telephony connections). Broadband xDSL Access Troubleshooting: Troubleshooting TDC Broadband Professional, MPLS, VPN, Enterprise routers (Netopia, Efficient, Siemens Speed Stream, Sagem - TDC Homebox), xDSL generally, IP Information. Hosting Services Troubleshooting: Troubleshooting Mail Filter solution (Commendo), Hosted Exchange (2003/2007), TDC Digita