Subhadeep Das

Management of the IT Service Delivery team, taking responsibility for service desk, desktop support and application support teams. Maintenance & Support of the IT & Telephony systems nfrastructure.Manage key internal and external customer and supplier relationships. Co-ordinate with service providers and customers to define appropriate service level agreements and ensure SLA’s are achieved and client expectations are met (or exceeded). Participate in the development of new business.

Management & Administration of UTRAN & OSS UTRAN. Effectuate Reconfiguration Operations on the Network. Effectuate Node B mutations & Reconfiguration of Software on UTRAN. Administration of the Tool NetAct Planner for Users & Projects. Migration of NetAct Planner 4.1 to newer versions 4.2 and 5.0 & related oracle databases (Oracle 8i to Oracle 9i). Manage OSS and NetAct Planner Interface. Optimization of Radio & IP Network for Clients.

Study the network architecture for constraints and deadlocks.Study and remodel the network to enable better security and surveillance (setting up network monitoring tools like nagios & IDS). Define and Install the new architecture and the network equipments.Deployment of Nagios to perform surveillance on the servers Solaris and Hp. Deployment of SNORT SPAN ports and Network Taps.Define and develop a LAN to create this new architecture.

Resolve Hardware problems (Motherboard, Network Card, Sound Card, Graphic Card, USB card) and all other problems concerning the PC’s and Laptops of Dell. Resolve Software problems (Microsoft products, Microsoft tools and the other tools provided with the Dell computer. Resolve Technical problems after sales for all Dell Corporate Clients.

Networking (Protocols, TCP/IP, Internet Security, DNS, DHCP, Radius, LDAP, IPv4 et IPv6 concepts, SMTP, concept VPN, VLAN, Network Security (IPSec, Firewalls, PKI), Quality of Service, UMTS, GSM, GPRS. Cisco IOS, CATOS, Cisco Routers & Switches.

Networking (Protocols, TCP/IP, Internet Security, DNS, LDAP, IPv4 et IPv6 concepts, SMTP, concept VPN, Network Security (IPSec, Firewalls, PKI), Quality of Service, HSDP, UMTS, GSM, GPRS Specification & Description of Language (SDL), Qnap, Management de network, Economy of Management.

Computer Networks, Operating Systems, Linear Integrated Circuits, Compiler Designs, Multimedia, Artificial Intelligence, Performance Evaluation, Management of Resources.