Susa Schmid

Employee, Studio Lead | Service Design, Deloitte Digital Germany

Berlin, Germany


Professional experience for Susa Schmid

  • Current , since Nov 2017

    Studio Lead | Service Design

    Deloitte Digital Germany

  • , 2016 - Jan 2017

    Strategic Concept

    Saatchi & Saatchi Pro

  • 2017 - 2017

    Customer Experience Designer

    USEEDS° GmbH

  • 2017 - 2017

    Track Lead | Senior Coach

    Impact Week Bogotá | Program to foster entrepreneurship & intercultural exchange

    As track lead for regional development I was part of the Impact Week in Bogotá - a program to foster entrepreneurship and intercultural exchange. We were working on topics such as public policy, education, tourism, fair trade and regional development - together with 75 students from University Tadeo, 20 international professionals and former IDEO Design Thinking evangelist Alex Grots, Camila Lombana and Michael Koegel. Cooperation with SAP, Lufthansa help alliance and Universidad Jorge Tadeo Lozano

  • 2015 - 2015


    School of Creative Entrepreneurship Berlin University of the Arts

    Strategic Creativity Course

  • 2015 - 2015

    UX Designer

    Opportunity Management – Matchmaking Platform | Startup, Berlin | Singapore

    Opportunity Management – Matchmaking Platform Conceptualization and interface design of the online platform A collaborative work of an international startup team

  • 2011 - 2015

    UX Designer (Concept/Service Design)

    Susa Schmid

    Concept | Service Design

  • 2014 - 2014

    Part of the Organization Team of the First Service Design Conference in Vienna

    Service Design Network | November 6, 2014

    November 6, 2014 Innovation through Service Design – Service Design Network Speakers ranged from international agencies, to Austrian local businesses who presented successful case studies and lead workshops. Introduction by Birgit Mager from Cologne International School of Design. Keynote held by Pascal Soboll from Ideo Munich. The Service Design Network is a leading institution for expertise in service design.

  • 2014 - 2014

    Invited Speaker

    Retune – Creative Technology Conference, Berlin | September 28, 2014

    September 28, 2014 | Retune – Inside The Mirror – Creative Technology Conference Retune is an annual conference where artists, designers, technologists, researchers and scientists seek to explore, shape, and critically question the future of living, working, and expressing with technology.

  • 2014 - 2014

    Team Member

    HPI-School of Design Thinking, Potsdam, Germany

    Teamed up with international participants to work on a challenge to explore new approaches to foster organic acceleration among start-ups and founders.

  • 2002 - 2010


    (u.a. MetaDesign Berlin; Gewerk Design Berlin)

    META DESIGN Created communication design for several brands translated information into different media – online and offline – by using and developing design vocabularies; development of content strategies for clients such as: Stylepark, Lucerne Festival, Railion and Tisscover ––– GEWERK DESIGN Developed several exhibition design projects as a designer together with an interdisciplinary team of product designers, architects, project managers for clients mainly from the cultural sector

  • 2005 - 2007

    Art Director

    Bacardi | Bombay Sapphire

    Created and led award-winning project: Inspired by Bombay Sapphire Created idea, conception, photography; responsible for art direction, production and presentation event at MuseumsQuartier Vienna, Austria

Educational background for Susa Schmid

  • 2010 - 2011

    Visual Commmunication | Interaction Design

    Berlin University of the Arts

    Supervised by Prof. Joachim Sauter and Prof. Jussi Ängeslevä 1,0 (best possible grade)

  • 2004 - 2005

    Erasmus Scholarship | Exchange Semester

    University of Applied Arts Vienna

    Master Class of Graphic Design/Digital Media Design

  • 2002 - 2005

    Visual Commmunication

    Berlin University of the Arts

    User-centered Design, Concept Design, Interaction Design

  • 1999 - 2001

    Information and Media

    University of Applied Science Schwaebisch Gmuend, Germany

    Information Design, Information Visualization


  • German

    First language

  • English


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