Susanne Bodensohn

Global Background Checks Manager, Workday and ServiceNow Solution Owner for global background checks, expert in background checks and immigration processes, liaising with external background check providers, ensuring agreed SLA's, develop and consolidate data-driven strategies and present to senior leadership on a regular basis as well as reporting on global KPI’s

Managed end to end recruitment for Operations client, leading a team of 3 Team Leads (each with 8-10 direct reports) and 1 Reporting and 1 Data Analyst. Achieved staffing of 1,251 Operations roles in 2019 and over 1,500 in 2020. Successfully implemented strategies to reduce time to hire, increase fill rate and reduce cost per hire Successfully implemented a HR Shared Service for onboarding that services all BPO Recruitment Teams in Ireland (est. 3,5k new joiners per year)