Susanta Dey

- Management Consulting in strategic and technology areas for clients across DACH region - IT Strategy development for German utilities company, Assessment / Sourcing authentication solution - IT Sourcing Strategy review for international High-tech Company HQ in Germany, Cloud computing workshop for high-revenue generating German Telecom company - Vendor assessment and Solution analysis for leading German based car manufacturing company

- IT Service Management projects for 3 clients (automobile, display solutions, medical business vertical) in Germany - ITIL-Roll-out for Outsourcing business clients across central Europe - PoC for end-to-end ITIL based processes, including Rightshore, prototyping for Global Sourcing solutions and estimates - Presentation of complex solutions to C-levels and stakeholders, preparation of decisions, involvement of steering committees - Worked in multi-cultural teams and across global time zones

- Responsible for pre-sales, post-sales and ITIL Consultancy for projects across Middle East - Managed project on ISO 20000 certification and ITIL implementation for a Government body in Qatar. - Managed key Oil and Gas account for deployment of in-house help-desk system in liaison with technology partner company based in Scotland. - Managed cross cultural client engagements with multicultural offshore teams coordinating Onsite-Offshore resources for timely delivery of work packets

Strategy Design, Value-Based Management, Financial Management & Controlling, Management of Consultancies, Strategic Logistics Management, Project & Program Management, Organizational Behaviour

Software Engineering & Management, Hardware & Network, Software Development (C, C++, Java, SQL)