Syed Taha Bin Zafar
Bis 2020, Information Engineering, Fachhochschule Kiel
Ludwigshafen am Rhein, Deutschland
Über mich
KEY COMPETENCIES: Network Configuration Active Directory Management On-Site Support L1, L2 Support Device Management Troubleshooting Patch Management Documentation Skills Hardware Deployment CompTIA A+ Verification: REGISTRATION NUMBER: 470852439 VALIDATION NUMBER: 1532426553
Werdegang
Berufserfahrung von Syed Taha Bin Zafar
1 Jahr und 7 Monate, Jan. 2022 - Juli 2023
IT Support Engineer
Extreme Commerce
Configure network switches and perform port patching. Manage user accounts using Active Directory. Provide on-site support for data center and network services. Provide support for Windows 10, 11, and mobile devices including Intune Portal installation. Level 1 and Level 2 Support. Provide hardware support for laptops, desktops, and printers. Create and maintain knowledge-based articles documenting technical issues and solutions. Handle hardware movement including tear down, setup, and cabling.
1 Jahr, Jan. 2021 - Dez. 2021
IT Support Assistant
Extreme Commerce
- Installation, operation and maintenance of end-user devices and peripherals. - Resolving Networking issues for the end users. - Rolling out update patches for the end user systems. - Installing the routers and the LAN cables. - Documentation of support activities and solutions.
Deployment of 50+ new laptop workstations and their environment setup. Disassembled old hardware and document the condition for each device. CISCO 1921/K9 Router de-install. CISCO ISR4321/K9 router installation and setup the VPN so that employees can access the internal network. AT&T U115 Router install and configured according to AT&T engineer over call. OS installation on displays backend computers. VeloCloud VCE SD-WAN Migration. Cisco 3925/K9 IOS Installation.
Ausbildung von Syed Taha Bin Zafar
3 Jahre und 3 Monate, Mai 2017 - Juli 2020
Information Engineering
Fachhochschule Kiel
Business and Information Technology
4 Jahre und 1 Monat, Jan. 2010 - Jan. 2014
Electronics Engineering
Sir Syed University of Engineering and Technology
Electronics
Sprachen
Englisch
Fließend
Deutsch
Gut
Urdu
Muttersprache