Syed Fauvad

• Proficient in integrating and managing on-premises Active Directory environments. Expertise in troubleshooting and resolving issues related to on-premises AD integration with IAM solutions. • Successfully led projects to enhance on-premises AD security and streamline access controls. • Experienced in designing and implementing Azure AD solutions, including single sign-on (SSO), multi-factor authentication (MFA), and conditional access policies.

Managed and Administered, windows, VMware environments with more than 4000 virtual and physical machines. Designed and implemented monitoring for infrastructure with Microsoft System Center technologies SCOM 2019. Successfully delivered projects - upgrade monitoring environment, customized monitoring, Datacenter Migration. Patch Management, Compliance, Administrative Policies, Application packaging through SCCM Part of a project In integrating Azure on SCOM, and Identitiy Management , Azure AD.

Managed and Delivered Infrastructure Migration Project successfully.  Performed vCenter upgrades from vSphere 5.5 to 6.0 u2a.  Hands on experience in SCOM, SCSM and SCCM 2012.  Hands on experience in Service now, IT support Manager and BMC Remedy.  Installed, configured and managed vSphere Replication for 100+ VMs  Successfully performed V2V migrations as per project requirement.  Performed ESXi & VMs migration from a vCenter 5.5 to vCenter 6.0 .

• Administered 500+ VMware servers 2003, 2008, R2, 2012 and R2 with vSphere client 5.5 and 6.0 • Managed ESXi Host patching for 30 ESXi Hosts, upgraded from 5.x - 6.0. • Resolved critical issues and Managed VMware vSphere & ESXi 5.x - 6.0 server farm • Successfully managing & resolved Critical issues 200+ VDIs using Horizon View Administrator 6.0. • Capable of managing SCCM server & patch management of windows servers • Built and decommissioned Windows Servers (Virtual) as per project requirement

• Service Pack and Critical Patches installation on the Windows Server. • Monitoring the performance of Windows Virtual Machine. • Work related to the end user’s Active Directory accounts. • Perform software installations and upgrades following procedures documented by application owners on the servers.

• Configuration and complete troubleshooting of Microsoft Outlook using remote connectivity. • Escalation of customer issues with different levels of support. • Troubleshooting of Citrix plug-ins on client system using remote connectivity. • Providing support to customers facing login issues to the Client Websites, and their applications.