Tanvi Singh

Drove IoT software enhancements, integrating new use cases and optimizing the web app, boosting revenue by 30%. Managed product backlog, prioritizing tasks to cut customer issues by 15% and improve CSAT. Enhanced UI/UX for IoT screens and SaaS dashboard with designers, improving usability. Aligned cross-functional teams to launch a new IoT screen UI, streamlining package transactions and increasing adoption. Led automated locker integration with a web dashboard, enhancing efficiency.

Gathered requirements for a BPM web app to automate workflows for GE Client. Created user stories, low-fi wireframes, UML diagrams; led story grooming, prioritization, testing, and user training. Used JIRA for scrum, backlog, and prioritization; Balsamiq for wireframes. Applied Agile Scrum expertise. Extracted data and reports using SQL/Excel. Broke down work into epics/features/stories with acceptance criteria. Managed backlog with Product Owner, prioritized tasks. Used Confluence for training artifacts.

Gathered requirements for a SaaS web app to automate customer workflows. Documented user stories, conducted requirement walkthroughs for sign-off. Groomed backlog with engineering, collaborated with UX and PM. Used Monday Board for user stories, defect tracking. Created user stories, wiki pages, wireframes. Enhanced systems via requirement analysis. Supported UAT, prepared insights, summaries. Applied Agile expertise, verified data.

Defined test scenarios, cases, and conducted UAT to verify solutions met requirements, addressing issues found. Collaborated with change management to develop training materials, conduct sessions, and support end-users during transition. Identified gaps in business processes, analyzed systems and data flows to pinpoint inefficiencies, bottlenecks, and automation opportunities, proposing solutions.