Tara Nitsch

Setup talent development processes to support business’ high growth across 4 locations: feedback loops, 1:1’s and review cycle. Led group and individual sessions with Sr. leaders to onboard them on these topics as well as to coach & advise them on team-related challenges.

Mapped out employee journey from onboarding to offboarding, and identified key areas of improvement, training needs to support headcount growth of 100% (from 600+ to 1400+) in less than 12 months; Implemented employee-centric workflows for all HR communication channels (HR portal, ticketing system & slack) defining processes, SLA’s and tone; Led the set-up of HR operations in Brazil (N26’s next go-to-market), including employment contracts, payroll, benefits & perks, and expatriation strategy.

Responsible for the entire recruitment cycle (from sourcing to onboarding- approx. 450 openings per year across all teams). Managed a budget of €300k. Led team of 2 direct reports and 11 indirect reports Implemented Applicant Tracking System (ATS); Optimized in-house and agency recruiting process: tools, analytics; Redefined graduate student program (fast track career initiative for students from top-ranked universities) Redesigned employer-branding strategy creating messaging to promote the culture.

Redesigned the review cycle (9 Box) for 2,5k employees; Implemented a new performance system and led a change management plan to embed a data-driven mindset in the leadership teams; Kicked off the "People Analytics" team.

Partnered with senior leadership from Tech teams (800+ employees) to offer HR expertise: Organizational change: supported the sr Tech leadership team to define and implement an Agile culture. Leadership development: designed team development meetings cycle to strengthen cohesion between line-managers and teams. OD initiatives: Run engagement survey, review cycle and training initiatives. Recruiting: Partnered with hiring managers and recruiters to define talent acquisition strategy.

Itau Unibanco has granted me a sponsorship as well as an unpaid leave so I could persue my Master's Degree at Columbia University.

Designed and rolled out a change management project to embed the new organizational culture during merging process, bringing a 20% improvement in the engagement survey scores; Collaborated with Mckinsey & Co. in the Human Resources post-merger integration program of Itaú and Unibanco. Savings of 15% of estimated budget after 6 months of implementation.

Executive Coaching Certificate

Focus in Organizational Change

Post Graduate Degree in Communication and Marketing