Tatiana Laroche

• New international markets development (French, English, Italian -speaking countries) • Participation in international fairs • Processing of all customer orders and inquiries • Pricing and accounting • Complaint management

• Support and coordination of the sales team • Management of retail contracts and the European portfolio (France, Belgium, Luxembourg, Switzerland) • Processing of all customer orders and inquiries • Data management in the ERP system • Complaint management

• Expanding the client base in London, Paris and Moscow • Developing and implementing marketing strategies • Client relationship management • Overseeing sales operations

• Held full P&L responsibility for all of the former Soviet Republics sales operations through direct training, leadership and supervision of a national sales team • Created and grew independent national sales teams in charge of on-site sales, goal setting, product promotions, competitive sales, sustaining and increase in annual growth revenues • Identified unique business opportunities, execution of corporate presentations and strong contract negotiations • Solidified an exclusive partnership with clients

• Developed sales and pricing strategies for new and existing markets • Managed multiple international projects • Identified new clients and opportunities • Evaluated competitors’ activities and developed appropriate strategies • Co-ordinated company presentation at relevant conferences and exhibitions • Organised business travels, negotiations and dealt with a diverse range of clients and suppliers

• Responsible for selling, closing, servicing and expanding the current customer base within an assigned territories • Pricing & Invoicing • Managing relationship with suppliers and clients • Participating in international trade shows

• Marketing strategies & campaigns • Client communications and reporting • Budget preparation & contract negotiation • Creative team leadership Brands : LG, Volvo

• Recruitment • Market research • Project scheduling and organisation • Salary administration • Training and developing briefing material for staff

• Continuous observation of the market and competitive situation • Responsible for the expansion and optimization of the online shop • Control and marketing of products in the online shop • Pursuit of own sales targets • Conception, development and implementation of strategies • Creation of new digital content • Email Marketing activities • Products, branding, pricing, content, customer service • Designing, managing, evaluating & controlling • Responsible for marketing, sales and web design

IAE - Graduate Business School, MIA/MBA Bac + 6

1 Hons (First Class with honours), Bac + 5