James Trottier

• Planung der technische Dienstleister, inkl. Einkauf, Logistik und Abwicklung • Vertragsverhandlung und Controlling Rechnungswesen • Vor Ort Koordination während der Veranstaltung • Mitarbeiterführung

- Übernahme der fachlichen und sachlichen Verantwortung für das Projektteam - Steuerung der Projektaktivitäten und die Kommunikation mit allen Schnittstellen - Erstellung und Aktualisierung des Projektplans, Termineinhaltung, Kostenüberwachung und Budgeteinhaltung - proaktives Risikomanagement - Projektdokumentation unter Einhaltung der QM-Richtlinien - verantwortlich für die Effektivitäts- und Qualitätsoptimierung

- Lead a large team to specific throughputs and quality metrics - Train, develop and mentor staff - Partner with senior management to define product data standards and quality targets - Lead process improvement discussions across the organization - Collaborate with international, cross-functional team in Buying, Site Merchandising and Planning to drive process efficiency and improved communication

• Support Team Lead with Project Management issues for the EMEA and American Teams • Escalate emergencies with Product Management and Development Team • Create and execute project work plans for Customer Feedback Generation systems for e-Commerce Enterprise customers • Responsibility for entire design and management of the projects (HTML, JAVA, PHP and SOAP interfaces) • Use of CRM tools such as SalesForce and Zendesk, JIRA .• Multi-lingual requirements (EN, FR & DE), translations and text adaptation.

- Manage Enterprise Customer Implementation - Act as focal point, between various company departments - Stakeholder Management - Provide Technical Support (Implementation solutions, basic coding, escalation)

• Manage Online Sales for established tourism clientele of approx. 120 clients • Key Account Management, Sales Forecasting, Strategic Sales and Marketing development & Revenue Optimization for top brands such as Carlson-Rezidor, Best Western, Corinthia International and Vienna International Hotels. - Business development & Online Marketing for key markets, UK & France. Includes Content development, Social Media Marketing & SEO management. - over 1 million EURO in yearly sales - Multilingual requiremen

• Managed all public communications regarding Major Infrastructure Construction Project (Highway) in Calgary, Canada including maintaining project website, liaising with Government representatives, organizing public information sessions & producing government-sanctioned advertising.

• Full P&L and general management responsibility for 30 independent gas operators (Dealers) in the Greater Vancouver Area, Canada • Accountable for 140 million litres of fuel sales and generating over $2 million in cash contributions per year.

• Developed and implemented local area marketing initiatives for entire canadian retail outlets, including conception, development, production and execution. • Focus on new outlet openings and redevelopment strategies. • Managed relationship with Loyalty Program partners and vendors, including Ad Agency & National Distribution Centre. • Managed a yearly budget of 750.000$CAN

Fachkaufmann für Marketing (IHK annerkannt). Abschlussnote: 1,5

Public Relations, focused on Event Management & Marketing Planning.

Communications Major with FIlm Studies Minor. Focus on Business Communications & Audio-Visual.

Film Making & Screenwriting.