Tharun Mathew

• Managed hospital operations to ensure optimal patient care and efficiency. • Coordinated with various departments to streamline processes and improve overall performance.

• Managed hospital operations and patient administration. • Processed insurance claims in compliance with regulations. • Maintained patient records and coordinated with medical staff. • Handled billing, receivables, payables, and customer inquiries. • Supported efficient patient care and operational excellence.

• Developed and implemented innovative advertising campaigns to promote tourism in the region. • Collaborated with a diverse range of tourists to understand their needs and provide exceptional assistance. • Successfully increased tourist engagement and satisfaction through strategic marketing initiatives.

• Supervised and trained a team of more than 50 night-shift employees. • Managed guest relations and complaint resolution. • Coordinated maintenance and security operations. • Ensured high standards of hospitality and service quality.

• Advised clients on travel needs, customized itineraries, and booked flights, hotels, and activities to enhance vacation experiences. • Utilized extensive knowledge of various destinations to create personalized travel plans that aligned with client interests and budget. • Achieved high customer satisfaction ratings by providing exceptional service and attention to detail in trip planning. • Developed strong communication and negotiation skills to secure the best deals and accommodations for clients.

• Assisted passengers with travel and terminal information. • Handled customer feedback and service issues. • Supported special assistance services and quality monitoring. • Coordinated with airline and airport teams to improve passenger experience.