Thiago Bandarra

- Control, storage and organization of food, beverages and further products; - Maintained high standards of customer service during high-volume, fast-pacedoperations;

- Responsible for leisure and events travel department; - Clients acquisition and maintenance; - In charge of prospecting partners for the divulgation of travel packages and negotiating with providers all the services included on the trips; - Supporting advertising process of travel deals.

- Creating and implementing marketing actions on game days; - Planning and coordination of football events, following protocols of CBF and FIFA; - Member of the team responsible for the strategic and operational demands of the Beira-Rio complex; - Controlling and adjusting the working hours of the club's employees.

Supported the management team, developing analyzes to demonstrate the results of the Small Business and Consumer sales teams, identifying the relationships of the data through various KPIs and creating action plans for better results.

Demand creation for teams of active sales; Strategic approach based on the Dell customer profile and the seasonality of the organization; Mapping targets by time and productivity tracking; Crossing customer demands/profile with products available in order to generate hot-prospect customers to active sales teams.

Follow up of Sales orders, preventing cancellations and tracking activity of sales representatives; developing and managing control spreadsheets.