Mag. Thierry Baudez

Responsible for change communications in global rollout of new agile way of working at ING Wholesale Banking and in new client servicing tribe -> Delivered strategic story line and events, stakeholder management, capacity planning to prioritise, coordination with parties in and outside ING

Responsible for building new communication department in rapidly growing OpEx organisation, introducing new IT tools and changing culture -> Delivered communication strategy, governance, standards for internal and external communication, leadership and employee coaching to implement and use new IT tools (intranet, social communities)

Responsible for raising employees’ understanding of changes in HR policies and how to get most out of the new HR management software -> Delivered company-wide communications via various channels, static and dynamic content management in three languages, creative and technical copy

Responsible for own and partners’ marketing and sales of services -> Delivered consulting in communication, social media, time management

Advanced understanding of core business disciplines, concentrating on strategic analysis, value-based management and critical thinking Thesis on the feasibility of ING’s platform business model in context of EU banking industry and regulations