Thoma Trajko

• Lead end-to-end evening operations in a high-volume venue serving 150+ guests per shift, coordinating service execution, stock availability and rapid issue resolution during peak periods. • Manage inventory control and zero-waste practices, supporting efficient resource use, cost awareness and product availability. • Coordinate procurement requirements, supplier needs, menu engineering and pricing decisions with management. • Identify operational bottlenecks during service and adjust workflows in real tim

Founded and managed a small digital services practice delivering websites, branding, social media and digital marketing support for real small-business clients. • Managed projects from initial client requirements and planning through design, implementation, launch and ongoing support. • Built and delivered WordPress/Elementor websites, SEO setup, Google Ads planning and branded digital assets for businesses across hospitality, local services and SMEs. • Coordinated client communication, project scope, timel

• Supported daily administration for a company comprising six commissioned officers and 20+ personnel, managing confidential records and routine reporting with accuracy. • Coordinated directly with senior officers and served as a communication point between personnel and command when required. • Took on increased responsibility during service, including acting leadership duties and time-sensitive administrative coordination.

• Supported daily operations of a 34-room hotel serving 150+ guests, covering reservations, occupancy coordination, guest communications, check-in/out, payments and service delivery. • Coordinated day-to-day workflows for seven employees across hotel and F&B functions, supporting staffing continuity during busy operating periods. • Managed supplier communication, purchasing and operational orders while supporting cost control, stock planning and operational reporting. • Resolved guest and operational issues

• Managed bar operations within a four-star resort serving 400+ guests daily, coordinating service readiness, inventory availability and operating standards. • Coordinated stock replenishment and cross-departmental requirements to support uninterrupted operations during high-occupancy periods. • Supported resort events and guest-facing activities, combining operational execution with cross-functional coordination and service delivery.

• Managed Instagram and Facebook content planning, publishing and audience engagement. • Designed and launched the company’s website, coordinating structure, content, branding and implementation. • Supported digital marketing initiatives focused on visibility, customer acquisition and brand consistency. • Worked directly with the business owner to translate commercial needs into practical digital deliverables.

• Supported bookkeeping, transaction processing, client records and financial documentation for business and individual clients. • Assisted with tax-related and public-sector documentation, strengthening my understanding of business administration and financial processes.

MSc in Tourism & Local Development Focus areas: Tourism Economics • Regional Development • Destination Management • Tourism Policy • Business Competitiveness • Sustainable Development Master’s Thesis: “The Impact of ESIF Grants on the Tourism Sector of Greece (2010–2024)” The thesis examined the

Relevant areas: Economics • Business Administration • Accounting • Marketing • European Economic Policy • International Business