Thomas Jung

• Development and implementation of product strategy in a Multi-SalesforceOrg environment • Management of interdisciplinary teams for the implementation and optimization of Salesforce solutions Sales Cloud • Coordination of external service providers for the development of the Salesforce ERP solution • Requirements engineering of complex customer requirements • Prioritization of the product backlogs • Planning and controlling of go-live Salesforce CRM • Agile project management with SCRUM & KANBAN

• Participation in the implementation and further development of Salesforce CRM • Planning and implementation of Salesforce Trainings in the Salesforce Sales Cloud • Individual training of sales managers for reporting and dashboards in the Salesforce CRM system • Management consulting for Einstein Analytics and Salesforce Reports • Acquisition of new customers and existing customer care • Sales maximization to ensure sales KPIs • Conducting price discussions and annual agreements

• Conception and management of trade marketing projects in the DACH region • Coordination of external service providers • Annual sales planning and budgeting of trade marketing campaigns • Development of content marketing strategies in the digital and print sector • Support of Amazon with the Key Accounts of E-commerce

• Implementation and development of CRM solutions for digitalization and transformation of sales departments • Requirements engineering of customer requirements including solution concepts and prioritization of product backlogs • Planning and controlling of go-lives & releases with CRM solutions and conduct trainings (cross-project more than 500 users) • Stakeholder management & responsible for a team of 30 sales managers and 2 project assistants

• Conception of on- & offline- media (trademarketing, social media, print) • Performance marketing (SEO/SEA) • Website development UX • Structure & roll-out of digital systems (website, app) • Creation of graphics & layouts • Production scheduling

• Support of management • Planning and coordination of meetings & events • Offer comparison & controlling of external service providers

Marketing, Content Marketing, Social Media, Sales