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Thomas Tunesing

ist gesund und munter. 🥦

Angestellt, Service Manager, Vodafone Group Services GmbH, Düsseldorf
Ratingen, Germany

Skills

Service Management
IT Service Management
Eskalationsmanagement
Service Delivery Management
ITIL Service Manager
Kundenservice
IT Infrastructure Library
IT-Projektmanagement
Kundenbindung
Incident Management
Support
Informationstechnologie
Informatik
Kundenbetreuung
Deutsch
Technologie
Service Desk
Softwareentwicklung
Administration
Personalführung
Cloud Computing
Business Process Management
IT-Consulting
MS Office
Kundenzufriedenheit
Englische Sprache
Service Level Management
Rechnernetzwerke
IT Outsourcing
Software-Qualitätssicherung
Kundenanfragen
Beratung
Confluence
SLA
Selbstständigkeit
Managed Services
Verantwortungsbewusstsein
Agile Softwareentwicklung
ITIL V3
Scaled Agile Framework (SAFe)

Timeline

Professional experience for Thomas Tunesing

  • Current 16 years and 10 months, since Aug 2009

    Service Manager

    Vodafone Group Services GmbH, Düsseldorf

    Als Service Manager bin ich Ende zu Ende für die verschiedensten IT Services verantwortlich.

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