Thorsten Besendahl

Training MS 900 MS365 Fundamentals Training MS-102 MS 365 Administrator Training AI-900 MS Azure AITraining MS 900 MS365 Fundamentals Training MS-102 MS 365 Administrator Training AI-900 MS Azure AI Kenntnisse: Microsoft Office · Deutsch · Microsoft Technologien · Office 365 · Microsoft Outlook · Microsoft Dynamics · Microsoft Dynamics CRM · Microsoft Dynamics 365 · Informationstechnologie · Englisch

Technical consulting & support of the B2B partner booking interface for external agencies oordination of the technical implementation process of new B2B partners Technical pre-analysis & evaluation of potential new B2B partners Close cooperation & technical exchange with the key user from the sales area 2nd level support for the connected partners with the API interface Maintenance of the service and operation manuals

ITIL Foundation Scrum EXIN Agile Scrum Foundation IT Professional Qualification MCSA Win Server Installation, Storage, Networking, Indentity Win 2016 MS Azure Basics AZ900 MS Zertifizierung: architecture, virtual machines, rights assignment, creating users, etc. Administering Win Server Hybrid Core Infrastructure AZ 800 MS Zertifizierung • Microsoft Azure Administrator AZ104

Business Development & Partner Akquisition / Presales WAN

• Channel Management, Planning and implementation of trade fairs: • Acquisition, negotiation, and support of strategic sales channels • (Cisco, DTAG, Computacenter, Stanley, etc.) • Hamburg harbor project HPA Worldexpo 2012 Green IT Standards, • Projects City of Hamburg

Key Account Management Cooperation-Carrier for Providers and Resellers Supervision and supported partners by organizing training courses Acquisition and selection (market research) of strategic cooperation partners Acquisition and initiation of business/company takeovers Carrier migrations (project support for product management billing and network network level)

Sales of carrier services (voice, data, and channel partners) ccount Manager Reselling / System Integrators, Indirect Sales Product: Carrier Preselection, Cable VoIP, VoIP, Data, Managed Service Acquisition and support of partners New Business Development for individual sales partners (ADAC) Responsibility for turnover approx. 15 Mio € p.a.

Development of the project "Sales Channel Employee Cards” (EON, Lufthansa, Thyssen, BHW etc. in Northern Germany) Planning, management, and coordination of employee projects Conception and development of rebilling and reselling projects

Acquisition of Partner system houses (VAR) and customers (direct sales) Sales analyses via database-supported address potential analysis, data warehouse, and data mining Analysis and reporting of carrier development Conducting purchasing negotiations

Acquisition of direct customers Management of an internet sales portal Preparation of the sales forecast on a monthly and quarterly basis

Sales, order, and complaint processing, programming of various batch files Development and management of a "TeleSales" team Technical customer advice in the office and the field

(basic and advanced training in wholesale/foreign trade and business management) Import and export customs clearance Price comparison and disposition of forwarding agencies Processing of bank transactions (letters of credit, bills of exchange, etc.) Planning and processing of food inspections

Training MS 900 MS365 Fundamentals Training MS-102 MS 365 Administrator Training AI-900 MS Azure AITraining MS 900 MS365 Fundamentals Training MS-102 MS 365 Administrator Training AI-900 MS Azure AI Kenntnisse: Microsoft Office · Deutsch · Microsoft Technologien · Office 365 · Microsoft Outlook · Microsoft Dynamics · Microsoft Dynamics CRM · Microsoft Dynamics 365 · Informationstechnologie · Englisch

Training MS 900 MS365 Fundamentals Training MS-102 MS 365 Administrator Training AI-900 MS Azure AITraining MS 900 MS365 Fundamentals Training MS-102 MS 365 Administrator Training AI-900 MS Azure AI Kenntnisse: Microsoft Office · Deutsch · Microsoft Technologien · Office 365 · Microsoft Outlook · Microsoft Dynamics · Microsoft Dynamics CRM · Microsoft Dynamics 365 · Informationstechnologie · Englisch

Training MS 900 MS365 Fundamentals Training MS-102 MS 365 Administrator Training AI-900 MS Azure AITraining MS 900 MS365 Fundamentals Training MS-102 MS 365 Administrator Training AI-900 MS Azure AI Kenntnisse: Microsoft Office · Deutsch · Microsoft Technologien · Office 365 · Microsoft Outlook · Microsoft Dynamics · Microsoft Dynamics CRM · Microsoft Dynamics 365 · Informationstechnologie · Englisch

Training MS 900 MS365 Fundamentals Training MS-102 MS 365 Administrator Training AI-900 MS Azure AITraining MS 900 MS365 Fundamentals Training MS-102 MS 365 Administrator Training AI-900 MS Azure AI Kenntnisse: Microsoft Office · Deutsch · Microsoft Technologien · Office 365 · Microsoft Outlook · Microsoft Dynamics · Microsoft Dynamics CRM · Microsoft Dynamics 365 · Informationstechnologie · Englisch

Training MS 900 MS365 Fundamentals Training MS-102 MS 365 Administrator Training AI-900 MS Azure AITraining MS 900 MS365 Fundamentals Training MS-102 MS 365 Administrator Training AI-900 MS Azure AI Kenntnisse: Microsoft Office · Deutsch · Microsoft Technologien · Office 365 · Microsoft Outlook · Microsoft Dynamics · Microsoft Dynamics CRM · Microsoft Dynamics 365 · Informationstechnologie · Englisch

Training MS 900 MS365 Fundamentals Training MS-102 MS 365 Administrator Training AI-900 MS Azure AI Kenntnisse: Microsoft Office · Deutsch · Microsoft Technologien · Office 365 · Microsoft Outlook · Microsoft Dynamics · Microsoft Dynamics CRM · Microsoft Dynamics 365 · Informationstechnologie · Englisch

Training MS 900 MS365 Fundamentals Training MS-102 MS 365 Administrator Training AI-900 MS Azure AI Kenntnisse: Microsoft Office · Deutsch · Microsoft Technologien · Office 365 · Microsoft Outlook · Microsoft Dynamics · Microsoft Dynamics CRM · Microsoft Dynamics 365 · Informationstechnologie · Englisch

Training MS 900 MS365 Fundamentals Training MS-102 MS 365 Administrator Training AI-900 MS Azure AI Kenntnisse: Microsoft Office · Deutsch · Microsoft Technologien · Office 365 · Microsoft Outlook · Microsoft Dynamics · Microsoft Dynamics CRM · Microsoft Dynamics 365 · Informationstechnologie · Englisch

Modules: • MS-900 MS 365 Fundamentals • MS-102 MS 365 Administrator • AI- 900 MS Azure AI • B910 MS Dynamics

SAP S4-HanaBasics of System Application, SAP S-4HANA S4520 Purchasing in SAP, SAP S-4HANA S4600 Business Pocesses IN SAP-S 4HANA Sales, SAP-S-4HANA S4500 Business Processes in SAP S-4HANA Sourcing&Procurement

Assembler, Datenbank, IBM Datentechnik, RPG IV,