Tim Chadwick

Solutions-oriented Network Analyst/Service Management Engineer with notable success in deployment, configuration and maintenance of network, server and application management suites in direct support of IT technical and managerial staff and the general business. Highly skilled in communicating with internal departments and senior management, drawing on over 15 years of IT technical expertise and experience ranging from Help desk support to network design.

Supported 30k multi-national workstation network, including the creation of packages to automatically distribute patches and upgrades. Completed installation, configuration and management of ~500 MS Windows and AIX servers, including performance and availability reporting. Deployed and configured server management applications (agents and control servers) throughout the Enterprise. Provided continual maintenance and reporting. Lead project to quickly and easily submit applications to credit bureaus

Installed, configured, administration and maintenance of 300+ node Novell/NT network, including 5 WAN and 7 remote dial-in sites. Provided full analysis on all new network and user related internal software and hardware prior to purchase, followed by deployment and maintenance. Telecommunications backup for Rolm 9006 CBX, including T1 and ISDN communications links. Supported 60+ remote international laptop users. Provided multi-level user and hardware support for PCs, printers, servers and all applications.