Tomas Horky

• responsible for leading a business critical project (on organizational and executive level) which replaces legacy suite of banking applications • improving on-boarding process for new applications into support teams • defining and introduction of basics of ITIL processes into Middle Office (further MO) on regional (EMEA) and global level • support of core banking applications in MO – Cash Equities • strengthening relationship with/among business users and development teams

• responsible for initiation and analysis of small and medium projects and process optimizations • procedural,technological design,implementation and initial support of knowledge management tool for 650 users • leading role in the migration project of CRM solution for 6.000 users from IE6 to IE8 • 2nd support of CRM tool (based on Siebel technology 7.*) used across 135 countries • specialist for application support of global solutions accross DHL Express divison

Responsible for presentation of the company (press releases, media campaigns) both in the public press and in cooperation with media agencies and editorial staff.

Responsible for implementation projects and the maintenance of ERP information systems for domestic customers. I had experience of implementing the ERP system on various MS Windows platforms and Linux distributions within different company IT environments. This role included technical implementation, user training and budget supervision along with ensuring the smooth transition to the new system.

Community law department Project management and technical activities related to the implementation of the computerization of foreign law collections. I was responsible for project documentation and providing the technical/legislation knowledge for EU commission representatives. Legislation department Responsible for the review, production and the publishing of inner acts of direction and responsibility for confidential information up to grade restricted.

Psychology, Management, Crysis management, Forensic disciplines Graduation theses: Securing data transfers in computer networks.