Tomasz Owczarczyk

Dział Exportu Europa Zachodnia/Flame retardants departament / Abteilung Flammsdhutz

Kontakt telefoniczny i mailowy z klientami z DACH, USA, Chin, Turcji, Argentyny, Ukrainy, Kazachstanu Wprowadzanie zamówień w systemie SAP. Telefoniczny kontakt działem sprzedaży z Niemiec. Kontakt z planowaniem w Polsce j Niemczech. Bliska współpraca z logistyką w Niemczech

order managnent, working with SAP SD , creation from orders, deliveries, shipments, invoices, creation from batchs, material availbility check, contact with freight forwarders, qns creation, customer contact,

Order managnet, import-export , SAP SD

Providing 1st line technical support for Johnson and Johnson; answering support queries via phone, email, web and Chat • Maintaining a high degree of customer service for all support queries and adhere to all service management principles • Applying understanding and knowledge of procedures, information systems, tools and services in order to assist users • Identifying, investigating and researching user questions and problems as well as isolating and resolving IT problems • Receiving and prioritizing iss

Providing 1st line technical support for ; answering support queries via phone, email, web and Chat • Maintaining a high degree of customer service for all support queries and adhere to all service management principles • Applying understanding and knowledge of procedures, information systems, tools and services in order to assist users • Identifying, investigating and researching user questions and problems as well as isolating and resolving IT problems • Receiving and prioritizing issues and forwarding