Ulrik Topp

CBS, a management consultancy which during the last 3 years has successfully completed a number of significant assignments in the services industry within a number of key areas, namely; Corporate Strategy and Branding, Development of customer centric service offerings, Creation of Customer Service for eCommerce, Logistics and Supply Chain processes as well as Logistics provider selection. See more about CBS at www.cbs-businesssolutions.com.

Responsible for Central (Switzerland, Austria, Italy and Eastern Europe) and Northern (Nordics and Baltics) Europe as well as functional leadership in Sales for Europe. This also include the European sales channel relationship with our sister company DHL Express.

Managing the business strategy elements as well as functional lead for the Sales and Marketing activities within the business unit that focused on the "top 100" customers within DP DHL.

Driving global consistentcy in the area of Sales Development such as sales processes (GSP), sales tools (COMET) and sales training. Was the program director for a large Siebel implementation to all Express sales people across the global

Joined Brussels regional office and worked there and in London with focus initially on the launch of IMPORT EXPRESS in Europe, Middle East and Africa. Then focused on product and sales development.

Head of Sales, Customer Service and Marketing for DHL Express Denmark. The business growth significantly in those 7 years and a clear sales environment was established.