Urszula Nowak

Experienced in managing brand partnerships, digital marketing, and event coordination across European markets. Responsible for developing media and partner relations, driving product visibility through online and print campaigns, managing social media channels, and supporting lead generation and sales initiatives. Collaborated closely with international content and design teams to create marketing assets and successfully organized over 35 trade shows, workshops, and product launch events within 18 months.

Supported the marketing department in daily operations, CRM management, and campaign execution across digital and traditional channels. Contributed to the creation of marketing content, social media communication, newsletters, and promotional materials while collaborating with graphic designers and content strategists on engaging campaigns. Managed social media campaigns reaching 100,000+ users and 80,000+ views, while analyzing performance, conducting market research, and supporting marketing initiatives.

Managed incoming B2B projects and customer inquiries, advising clients on tailored solutions aligned with their business needs. Responsible for developing and maintaining long-term customer relationships, acquiring new business opportunities, and identifying cross-selling and upselling potential within existing accounts. Supported case study development and represented the company at trade fairs and industry events to strengthen networks and expand the customer base.

Customer service including cash register service and setting up products in an online bookstore.