Usama Wahab

• Reduced onboarding turnaround by 20% through streamlining Biosys and compliance protocols. • Promoted AMIM funds and delivered product awareness sessions, achieving a 15% increase in investment sales. • Ensured full adherence to regulatory standards via Financial Crime Compliance (FCCM) and Customer Due Diligence (CDD), with zero breaches.

• Managed LCS import clearance at Karachi Port, cutting lead time and demurrage costs by 15%. • Negotiated procurement deals, ensuring cost savings while maintaining product quality. • Directed financial modules (bank reconciliation, vouchers, trial balance, gross profit) for transparent reporting and reduced audit discrepancies. • Optimized inventory and sales processes, improving stock accuracy by 20% and enhancing cross-department efficiency.

• Supervised and developed the operations team, boosting productivity by 20% and strengthening client relationships, achieving 75% retention. • Managed budgets, cost control, and profitability optimization while supporting digital transformation and business expansion initiatives. • Leveraged CRM tools for lead tracking and crisis management, enhancing client acquisition and maintaining trust during disruptions.

• Launched an online business specializing in customized leather wallets and accessories tailored to customer preferences. • Designed and introduced an innovative wallet with built-in power bank (wireless + cable charging) at competitive market rates. • Managed end-to-end business operations, including market research, product design, procurement of raw materials, premium packaging, marketing, and customer service.