Ajit Agarwal

Experienced cash equities Settlements expert with over 11 years of experience majorly in Investment Banking. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Major contribution in process enhancements, Robotics and automation with proven track record of capacity saves and business development. Follow a matured approach and made an effective contribution to the performance of the teams with good leadership and motivating capabilities.

Managing team size of 12 FTEs across Jaipur and Bangalore location. Key responsibilities involve people management, team development, capacity planning, ensuring adherence to controls and policies, handling escalations & complex issues, managing various internal & external stakeholders. Conduct one-to-one connects with the individual atleast ones in a month, team meeting and daily huddles to be taken on regular intervals.

Populating the content from various sources (includes secondary research) Identifying and correcting errors or complaints Maintaining MIS and Error Logs and escalating the issue to the concerned authority. Fixing the incorrect categorized Products on Amazon.de Website Coordinating with the Vendor and the Manufacturers in Germany and identifying any challenges with the product setup. Working as support for retail business, acting as an Interface between Buyer and vendor.