Uul Haanstra

Enthusiastic and energetic trainer and project leader with decades of experience in organizational change and process improvement. Fluent in English, German and Dutch. Analytical, organized, outgoing and IT savvy. Hands-on & to-the-point.

Global introduction, roll-out and training of a CRM Tool [SAP Sales Cloud]. Requirement Workshops, face-to-face and on-line introduction and refresher workshops (in English or German) for the Döhler Sales and Customer Service community, as well as management and product developers. Continuous improvement of Sales and Customer Service processes using Value Stream Mapping and reporting tools such as Tableau.