VIMAL CHANDRA MISHRA
Skills
Timeline
Professional experience for VIMAL CHANDRA MISHRA
- 8 months, Apr 2022 - Nov 2022
Customer Service Engineer
Apollo Tyres Ltd
Managed claims and complaints effectively. Provided product feedback to R&D and Sales departments. Executed demand generation activities. Conducted training for internal and external stakeholders. Gathered market intelligence.Implemented marketing and service initiatives. Supported sales efforts by resolving customer complaints promptly and facilitating sales through customer engagement activities.
- 1 year, Apr 2021 - Mar 2022
Senior service executive
Apollo Tyres Ltd
Led the development of a commercial vehicles zone, achieving a 200% increase in footfall through collaboration with fleets and service partners. Streamlined operations at TUV-IRF, training staff on service improvement and managing daily service activities. Implemented preventive maintenance strategies, resulting in a 20% decrease in equipment downtime.
- 1 year and 5 months, Nov 2019 - Mar 2021
Customer Service Executive
Apollo Tyres Ltd
Languages
English
Fluent
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