Valeria Castelli

Management and updating of the website: www.idealstandard.es | Writing and translations. Google Analytics Analysis and Reports | TradeMarketing for Multiple Channels | Products Catalogue. Elaboration of presentations and follow-up of the actions of the Marketing Department.

Cash Forecast Accounting management clients and suppliers. Follow-up of bank collections, payments and reconciliations.

Logistic and Supply Chain Entry/Exit Merchandise Management. Customs warehouse.

Airlines: Air Lituanica - Binter Canarias - Israir - Malmö Aviation - Spanair - Iberia Express Management and coordination team BPO Spanair in Barcelona. Processes and Control Own Sales , BSP. Flights Process Control. Prorate, Interline Agreements, Interline Billing Output - IATA Clearing House and ISWEB. Audit, Accounting Income. Control Regulations IATA - RAM Catering for the needs of Airline´s requirements. Analysis, Implementation, Go-live of the projects.

lntegrated Management of loyalty programs and promotional activities of consumer motivation, commercial team. Customer base: Food and Beverages Channel, Financial Institutions, Pharmaceutical Laboratories, etc. Creation and coordination of Printed and Online Catalogs, Design and development of advertising material. Monitoring Call Center. Coordination of staff. Administrative control and accounting management of each client account. Public Relations, Internal and External Communication Management.

AT BPO Binter Canarias Airlines Interlineal Billing Process Resident Process Control Promotion

Planning and Internal Preparation. Human Resources Team Manager, Coordination, Programming and Working Task Delegation. Training Management. Coordination with other areas involved, Airport, Commercial, Flight Control. Decision making and troubleshooting [ Relocation of Passenger, Flights Consolidation, etc.]

Sales Ticketing - Back&Front Office – Check-in Agent Córdoba International Airport