Vanitha Jayakumar

-Validated Input from the vendor and worked completely in Excel, wrote code using VBA to automate -Provided Ideas to improve process by analyzing past and present Data that reduced delivery time to half. -Handled backlogs, escalations, root cause analysis and prepared Cause of Error documents and Setup a new Item in the amazon.de website -Trained, monitored and mentored efficiently new hires, who have to be ramped up in 4 weeks and deliver quality output

-Understood Author’s requirement, Translated the instructions from Author, Validated the comments as per Springer standards and Edited revisions in the XML code -Coordinated with different Departments and Quality Check and the book to be uploaded in Springer

-Analysed and developed code using Pega based on the client requirement -Migrated user profiles and their related details for healthcare client (Alere Inc.) from the Legacy portal in SQL Server to Apollo Portal (built using Pega) in Oracle database using SQL - Involved in developing a portal for Lloyds Banking Group, Unit tested the code in the developing environment and moved it to Production environment -Supported further upgrade of the application using Pega

Statistical Methods for Market Research Business Analytics, Applied Modelling and Prediction Management Mathematics Management and Social Media