Victoria Jilli

Beauty and wellness services - Managed day-to-day administrative and operational processes for a team of 13 employees. - Created staff schedules, coordinated appointments, absences and workload distribution, and handled day-to-day team organisation. - Managed employee onboarding and HR-related administration, including documentation, internal communication and the creation of an onboarding handbook. - Prepared and calculated employee remuneration based on working hours and internal pay structures an

- Managed administrative and organisational tasks for small business clients, including documentation, schedules and day-to-day coordination. - Coordinated workflows, communication and follow-up across remote teams and business owners. - Prepared onboarding materials and handled selected HR-related administrative tasks. - Created internal templates, procedures and documentation to structure recurring business processes. - Coordinated individual client projects and ensured tasks and deadlines were fol

Private education provider focused on practice-oriented programmes in business, finance and leadership. - Coordinated educational programs and training projects, managing schedules, tasks and deadlines. - Coordinated communication between internal teams, instructors and program participants throughout project delivery. - Managed program documentation and administrative processes related to course delivery. - Reviewed, structured and updated learning materials across educational programs.

Professional training company focused on business education and professional development. - Coordinated educational projects and programmes from planning through day-to-day delivery. - Coordinated team members and project tasks, keeping responsibilities, communication and deadlines aligned. - Organised project workflows, schedules, documentation and administrative processes. - Managed communication with people involved in the projects and ensured smooth project execution.

Professional training company focused on finance and accounting education for working professionals. - Managed and maintained online courses, learning materials and user content within the LMS. - Coordinated course setup, updates and day-to-day administration of the learning platform. - Configured and implemented new digital learning tools and automated recurring learning and communication workflows.