Viktoriia Lozovska

Angestellt, Payments Specialist, Santander Consumer Operations Services GmbH
Mönchengladbach, Deutschland

Fähigkeiten und Kenntnisse

AML
Know Your Customer (KYC)
CDD
Consulting
Quality Management
Project Management
Process Optimization
Onboarding
Payment
MS Office
Reliability
Team work
Communication skills
Commitment
Flexibility
Personal Management
couching

Werdegang

Berufserfahrung von Viktoriia Lozovska

  • Bis heute 1 Jahr und 4 Monate, seit Apr. 2024

    Payments Specialist

    Santander Consumer Operations Services GmbH
  • 4 Jahre und 3 Monate, Jan. 2019 - März 2023

    Head of the network support department

    Credit Agricole

    -Support of managers in the branches who are servicing business clients on a daily business -Vision of the main business process in the field and product owner in related projects -Delivery updates, new products, processes to front-office in order to improve daily servicing of all business clients. -Conducting trainings (KYC,KYB,CDD,AML, accounts opening, cash management, payroll, forex transactions). -Developing an education strategy for employees -Developing measures for quality control of customer data

  • 11 Monate, März 2018 - Jan. 2019

    Head of the legal entity service department

    Credit Agricole

    -servicing legal entities on a daily business: account opening (current, deposit, card), cash management, payroll, forex transactions, KYC, KYB, CDD, AML, CFT; -condacting training for employees of the macro-region -consulting support for employees of the macro-region.

  • 11 Monate, Apr. 2017 - Feb. 2018

    Head of the financial services sales support sector

    PJSC "Ukrposhta"

    support of financial services - international and postal transfers, acceptance of payments, agency schemes: lending, insurance, cash issuance; conducting trainings "Sales of credit and insurance products"

  • 3 Jahre und 1 Monat, Okt. 2013 - Okt. 2016

    Head of support and customer service department

    PJSC "Commercial bank "PREMIUM"

    -servicing legal entities on a daily business: account opening (current, deposit, card), cash management, payroll, forex transactions, KYC, KYB, CDD, AML, CFT -consulting support for employees of branch; -quality control of customer service; -condacting of training for department employees.

  • 10 Jahre, Nov. 2003 - Okt. 2013

    Head of the clients’ operations support department

    Raiffeisenbank

    -control quality of customers’ data; -KYC; -Re-KYC -E-Archive.

  • 2 Jahre und 4 Monate, Aug. 2001 - Nov. 2003

    Senior Controller

    "Oschadny Bank of Ukraine" JSC

Ausbildung von Viktoriia Lozovska

  • 7 Monate, Sep. 2004 - März 2005

    Accounting and audit

    Admiral Makarov National University of Shipbuilding

  • 5 Jahre und 10 Monate, Sep. 1998 - Juni 2004

    Economics of the enterprises

    Admiral Makarov National University of Shipbuilding

Sprachen

  • Englisch

    Gut

  • Deutsch

    Gut

  • Ukrainian

    Muttersprache

  • Russisch

    Muttersprache

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