Viktoriia Lozovska
Skills
Timeline
Professional experience for Viktoriia Lozovska
- Current 1 year and 11 months, since Apr 2024Santander Consumer Operations Services GmbH
Payments Specialist
- 4 years and 3 months, Jan 2019 - Mar 2023
Head of the network support department
Credit Agricole
-Support of managers in the branches who are servicing business clients on a daily business -Vision of the main business process in the field and product owner in related projects -Delivery updates, new products, processes to front-office in order to improve daily servicing of all business clients. -Conducting trainings (KYC,KYB,CDD,AML, accounts opening, cash management, payroll, forex transactions). -Developing an education strategy for employees -Developing measures for quality control of customer data
- 11 months, Mar 2018 - Jan 2019
Head of the legal entity service department
Credit Agricole
-servicing legal entities on a daily business: account opening (current, deposit, card), cash management, payroll, forex transactions, KYC, KYB, CDD, AML, CFT; -condacting training for employees of the macro-region -consulting support for employees of the macro-region.
- 11 months, Apr 2017 - Feb 2018
Head of the financial services sales support sector
PJSC "Ukrposhta"
support of financial services - international and postal transfers, acceptance of payments, agency schemes: lending, insurance, cash issuance; conducting trainings "Sales of credit and insurance products"
- 3 years and 1 month, Oct 2013 - Oct 2016
Head of support and customer service department
PJSC "Commercial bank "PREMIUM"
-servicing legal entities on a daily business: account opening (current, deposit, card), cash management, payroll, forex transactions, KYC, KYB, CDD, AML, CFT -consulting support for employees of branch; -quality control of customer service; -condacting of training for department employees.
-control quality of customers’ data; -KYC; -Re-KYC -E-Archive.
- 2 years and 4 months, Aug 2001 - Nov 2003
Senior Controller
"Oschadny Bank of Ukraine" JSC
Educational background for Viktoriia Lozovska
- 7 months, Sep 2004 - Mar 2005
Accounting and audit
Admiral Makarov National University of Shipbuilding
- 5 years and 10 months, Sep 1998 - Jun 2004
Economics of the enterprises
Admiral Makarov National University of Shipbuilding
Languages
English
Intermediate
German
Intermediate
Ukrainian
First language
Russian
First language
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