Vincent Le Puloc'h

- operational management of inbound delivery plannings with warehouses from Asian and European production sites - Routing and follow up of customs clearance, transport and delivery operations with five national and international third-party logistics providers - Follow-up of KPI’s and contribution to the operations of supply chain information systems

- Order book management of Nike customers in order to ensure an efficient and precise delivery of products - Liaison and coordination role with sales representatives, key account executives, credit and customer claims department, and with the European logistic services (in Belgium and the Netherlands) - Managing commercial relationships with customers

- Coordination and intermediary role with the European warehouses, the IBM Europe team and Adidas France - Follow-up of product orders, sales orders and of quality of reception - Managed products’ availability towards national warehouses - Interface role with the business planning, inbound, outbound and customer service departments

- Processed securities income (dividends and interests payments) for French securities - Adjusted clients’ accounts - Managed customer relations and answering client queries

- Established market study of competitors and of the firm’s environment - Managed customer databases - Follow-up of direct mailing campaigns - Coordinated events organised by the company

Sports, leisure and toursim environment Leisure & tourism marketing & management Events management in sports, leisure and tourism Legal environment of sports, leisure and tourism Merchandising Media studies for sports and leisure industries CRM in sports, leisure and tourism