Ximena Castañeda C.

Business Intelligence Reporting • Development of replicable reports and visualizations to identify process improvement opportunities. • Conducting operational data analysis using Tableau software. • Development of Dashboards with Geo-strategic focus. • Designing workflows to improve automation in reporting processes.

• Ownership of the management of the Data Network; LAN MAN WAN and network services of the Data Center. • Ownership of the management of Security, remote location networks, academic networks (Renata and Rumbo) and for the WAN connection through the ISPs. • Responsible for improving the monitoring process and ensure high availability and performance of network services. • Work as a part of an IT team and participate in technology projects and support of the third level for network services.

• Ownership of customer issues reported and management of problems of software and hardware through to resolution. • Responsible for researching, diagnosing, troubleshooting and identifying solutions to resolve system issues. • Responsible for the configuration and installation of business software and network services. • Ownership of the installation and configuration of devices for media streaming services on demand.

Semester Abroad with Erasmus + Program

Project Management * Information Management * Strategic Management * Knowledge Management * International Development & Resources * Economic Theory * Marketing * Environmental Management * Corporate Sustainability * Risk Management * Climate Change Economics * Human Resources.

Thesis / graduation project: "Video transmission via Streaming through the Universidad Central Center Campus academic wired network." This project was presented in national and international fairs in Colombia. First place in the class.

Network Data Management