Zyanya Zavaleta

Startup Gründerin. Lebensmittel Produktion und Handel

-Responsible for supervision of all Restaurant staff and processes, ensuring a prefect operation and service within an exclusive environment -Training and leading of Restaurant staff -Making sure all products meet highest quality and hygiene standards -Management and control of storage -Restaurant Manager’s Representation in his absence -Costumer relation, care and assistance

-Directly assistant to the Restaurant Manager -Managing the Restaurant´s operation -Obtaining and improving service and product quality -Training, organizing and leading Employees -Implementing standards and the improving overall operation

This Internship was part of my Master’s Degree in Business Administration. I developed a handbook for standardized process management dealing with policies and procedures for employing foreign staff

-I had a deep insight of the hotels and restaurants all day business and the chance to intensely broaden my hospitality-, service quality and accounting skills -Assisting Accountant responsible of the Hotel’s bills controlling thru the “Opera” hotel system and the Micros restaurant system. -Working in Banquets Cuisine: Process planning, managing incoming and outgoing products, checking food with concerns to the Mexican food regulations’ law and the hotel’s hygiene standards