andrea laznik

München, Deutschland

Fähigkeiten und Kenntnisse

Kommunikation
Cognos
Englisch
Kunden-Support
Halbleiter
Kundendienst
Kundenservice
Halbleiterindustrie
Microsoft Excel
Microsoft Office
Post-Sales-Unterstützung
QlikView
SAP ERP
Support-Management

Werdegang

Berufserfahrung von andrea laznik

  • Bis heute 3 Jahre und 2 Monate, seit Okt. 2023

    Lead Customer Account Specialist

    Analog Devices

    Close collaboration with Sales on new design opportunities and project ramps, supported pricing, quotations and commercial agreements, and collaborated with Demand Planning and Supply Chain to align customer forecasts with supply capabilities. Coordinated EDI/JIT and customer-specific supply programs, returns and distribution processes, while analyzing performance and driving corrective actions and process improvements. Built strong customer relationships through proactive communication, cross-functional co

  • 9 Jahre und 1 Monat, Sep. 2014 - Sep. 2023

    Lead Supply Chain Coordinator

    Analog Devices

    Managed distribution and OEM customer accounts within an international, cross-cultural environment, ensuring effective order fulfillment, backlog management and revenue protection. Coordinated demand, forecast reviews and planning activities while proactively managing escalations and supply constraints. Supported EDI/JIT implementations, credit and returns processes, and collaborated closely with Sales, Planning, Logistics and Operations teams. Contributed to process improvement initiatives with a strong fo

  • 8 Jahre und 7 Monate, März 2006 - Sep. 2014

    International Customer Service Representative

    Texas Instruments

    Managed customer accounts across automotive and industrial OEMs, EMS providers and distribution partners within an international semiconductor environment. Responsible for end-to-end order fulfillment, backlog management, supply and demand coordination, forecasting, on-time delivery, returns, credits and debits. Proactively managed supply constraints and customer escalations and supported EDI/JIT implementations and process improvement initiatives. Collaborated closely with customers and cross-functional Sa

  • 2 Jahre und 1 Monat, Feb. 2004 - Feb. 2006

    Assistant Sales

    KONICA MINOLTA, INC.

    Supported distributors and regional branches across European and African markets within an international, cross-cultural business environment. Provided day-to-day sales support, managed and maintained pricing data using SAP R/3, and prepared and analyzed monthly sales reports and statistics.Coordinated international meetings, marketing events and trade fairs, including the European Marketing Meetings and Photokina, acting as an on-site contact for international customers and business partners. Collaborated

Ausbildung von andrea laznik

  • 1997 - 2000

    Bachelor of Science - BS

    Florida International University

  • 1 Jahr und 9 Monate, Okt. 1995 - Juni 1997

    Vordiplom

    Universität zu Köln

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