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Lead Workforce Management implementations and drive adoption within the terminal to enhance resource management, optimize operations, and generate business value. Serves as the primary point of contact for the global WFMS program team. • Coordinate with Execution Lead on the scope & timeline • Champions the change locally • Serve as a super user and trainer on WFC functionalities • Support Line Managers to train their employees • Conduct hands-on testing during UAT • Use WFC data to generate payroll during

• Manage statistics regarding volumes and productivity • Management of data that generates more than 200 million dollars annually • Elaborate high-impact dashboard, using different tools such as Power BI, Python, etc. • Elaborate monthly reports for shareholders and port authorities • Constant communication with the authorities and government of the country, providing statistical information on a monthly and annual basis • Determine strategies to improve productivity in operations • Elaborate forecast of vo

• Manage (prepare and monitor) productivity KPI • Manage statistics regarding volumes and productivity • Management of data that generates more than 200 million dollars annually • Elaborate high-impact dashboard, using different tools such as Power BI, Python, etc. • Elaborate monthly reports for shareholders and port authorities • Constant communication with the authorities and government of the country, providing statistical information on a monthly and annual basis • Determine strategies to improve produ

• Generate the Trade Data Report of each ship to be sent to the customer • Verify units and tons of each ship for correct billing • Monitor the KPI daily and know the reason why they are above or below the target • Prepare monthly reports by shipping line • Include all charges for the ship in the TDR so they can be invoiced correctly • Constant communication with billing so all services to the ship are charged Achievements • 80% reduction in customer complaints through the development of a root cause analy

• Prepare the profitability report by type of cargo and service for APM Terminals Callao, using the Tableau tool • Super User of the IFS system solve the inconveniences in the data registry and in the migration to the operating systems • Prepare the storage provision (transshipment, import and export) • Monitor the creation of users and accesses to the main operating systems to avoid tasks conflicts • Make requests, generate arrivals of purchase orders and review credit notes of less than 100,000 dollars

DE PREVENCION DE LAVADO DE ACTIVOS * Actualizar y recopilar información en la base de datos de los afiliados a la AFP. * Analizar en base a un enfoque de riesgos la información recopilada de cada afiliado. * Reportar mensualmente los casos sensibles y de riesgo de lavado de activos a la SBS. * Monitorear a los clientes sensibles identificados. * Realizar reportes mensuales para presentarlos en comité del grupo Scotiabank * Supervisar a los coordinadores de cada área las acciones tomadas para la prevención d

DESARROLLO DE PROYECTO “LIMA, CIUDAD PROTECTORA DE LOS NIÑOS- BARRANCO” Participé en la elaboración del proyecto “Lima, ciudad protectora de los niños”, cuyo objetivo consiste en disminuir los riesgos a los que están expuestos los niños menores de seis años. Se elaboró un plan financiero con el fin de sustentar la viabilidad del proyecto

La carrera de gestión y Alta dirección Gestión se ocupa de entender la complejidad de las organizaciones y su entorno, estimular el logro de resultados concretos.