bel hadj ali mahmoud

• Managed large-scale operational projects, optimizing inbound, outbound, and sortation workflows through data analysis, improving KPIs by up to 40% and overall productivity. • Supported people management initiatives by leading daily coordination of a team of 80 associates and driving process improvement projects to enhance team performance. • Implemented compliance and sustainability initiatives by preparing multiple internal and external audits and updating 10+ operational and safety procedures.

• Evaluated between 100 and 250 public-sector tenders per day, assessing relevance and identifying high-potential opportunities. • Streamlined and maintained 50+ active tenders in CRM systems, ensuring 100% compliance with deadlines and internal guidelines while maintaining accurate documentation and tracking of potential deals.

• Facilitated process improvement in an Agile environment by capturing requirements from 20+ internal and external stakeholders and coordinating with cross-functional teams, enhancing overall process efficiency. • Assisted Area Owners in modelling efficient and transparent processes within the systems engineering framework by using BPMN to visualize and standardize 10+ workflows.