huan nian

1. Monitor customer compliance behavior via data analysis and build risk management SOP to improve healthy business environment. Increased business by 5%, and enabled the customer's risk to be linked to finance, discounts, credit to avoid business losses. 2. SCRM onboard (salesforce) to create online dashboard and online sales process. 3. Create online dashboard via Power BI. 4. Monitor online platform bug via data analysis and communicate with global team to debug it to improve customer experience.

1. Provided full scale operation support to corporate key accounts that span multiple industries including Aerospace/Defense/Government which has more than 110 local accounts, 9 partners, 15 sales. 2. Provide sales data analysis on Salesforce and Power BI, work with sales team, CSR, finance, MFG planner to achieve sales target. 3. Responsible for customer and partner procurement process and make sure all Commercial, Bidding process, Trade Compliance and Credit issues are resolved during booking process.

1. Major contributor to provide operation support to Electronic & White Goods Division key accounts which generate annual revenue over 40%, and South of China sales team and partners/distributors for business operation process. 2. Qualify marketing sales leads and inbound call, figure out potential customer needs, transfer leads to opportunities in SFDC and distribute to regional sales, follow up leads win rate and summarize won & lost reason to add value for sales performance.