mayank mehta

Angestellt, IT Support specialist, Tabella S.R.O
Prague, Czech Republic

Skills

Administration
IT support
Information technology
Service Desk
System Administration
Hyper-V
IT Application Management
Ticketsystem
IT Infrastructure Library
Hardware installation
Virtualization
Application Support
VMware
Network Administration
Help desk
Informatik
Anwendung
PC

Timeline

Professional experience for mayank mehta

  • Current 4 years and 2 months, since May 2022

    IT Support specialist

    Tabella S.R.O

    Configured, maintained, upgraded Linux servers, and workstations through OS patches, creating new services and administrative tools regularly for optimum working efficiency. Provided customer-oriented support through youtrack ticketing system as well as a variety of other IT communication tools. Managed and coordinated with teams across Europe to develop automation and deployment strategies.

  • 11 months, Nov 2020 - Sep 2021

    Junior Linux Administrator

    Itadel Czech Republic SRO

    Provided customer-oriented support through ServiceNow ticketing system as well as a variety of other IT communication tools, Managed Linux servers through configuration tools such as Puppet, Ansible and Git to ensure that performance KPIs are met.

  • 10 months, May 2018 - Feb 2019

    System Engineer / Administrator

    Tata Consultancy Services Ltd

    Achieved "Best Service Engineer" recognition in the stint as a system engineer. Work with I-on manager ticket tools system with Incident, Service request and Change request. Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7 uptime service. Customers on troubleshooting escalated to the relevant team.

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