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stephy fernandez

Bis 2017, Front Desk Manager, Grupo Anderson
Basel, Schweiz

Fähigkeiten und Kenntnisse

proactive
positive attitude
honest
team work
loyalty
adaptable
ability to work under pressure
Attendance
reliability

Werdegang

Berufserfahrung von stephy fernandez

  • 9 Monate, Sep. 2016 - Mai 2017

    Front Desk Manager

    Grupo Anderson

    Responsible to organize customer flow logistic: assign staff in the corresponding area of work, reservations, customer influx reports (excel, power point presentations), statistics of percentage of sales and nationalities of clients, maintain customer databases, coordination of special events. o Recognized for 100% attendance (0 sick days).

  • 1 Jahr und 3 Monate, Apr. 2015 - Juni 2016

    Logistics Associate, Global Accounts

    ALBATRANS SpA- International Freight Forwarders

    Responsible of the coordination of exports and imports of different labels of Tequila Pernod Ricard. (Sea, overland and flight freight), responsible for all supplier and customer communications and customs clearance coordination. o Recognized for outstanding supplier and client relationships as well as ability to work under pressure and towards tight timelines.

  • 1 Jahr und 1 Monat, Aug. 2014 - Aug. 2015

    Part time Public Relations Associate

    Integratr3srp

    Responsible for digital marketing of assigned PR events including management of sponsors and advertisement to media and influencers (e.g. product launch parties). Social network marketing and invitation coordination including maintenance of data base of sponsors and clients. Event execution included People flow analysis and supervision of activities during events. o Recognized for a highly flexible and reliable working style.

  • 1 Jahr und 3 Monate, Okt. 2011 - Dez. 2012

    Customer Service Manager

    stadium omnilife

    Responsible for the reception of the event specific (e.g. Football and concerts) Sponsors, Box owners and press, in VIP section at the Stadium. Management of the beverages and food service (supervising quality, security check, control of waiters, collection and closing of accounts). o Achieved high degree of client satisfaction.

Ausbildung von stephy fernandez

  • 3 Jahre und 5 Monate, Aug. 2011 - Dez. 2014

    Universidad de Guadalajara

    Hospitality Management, business administration, travel agency management, ecotourism, animation recreation.

Sprachen

  • Spanisch

    Muttersprache

  • Englisch

    Fließend

  • Französisch

    Gut

  • Deutsch

    Grundlagen

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