vidya chinnadurai
Angestellt, Business process lead, Tata Consultancy Services, India
Chennai, Indien
Werdegang
Berufserfahrung von vidya chinnadurai
Bis heute 3 Jahre und 7 Monate, seit Dez. 2020
Business process lead
Tata Consultancy Services, India
11 Monate, Juli 2018 - Mai 2019
Sr.analyst
Citicorp services
• Responsible for fulfilling security maintenance related requests in all banking applications having security module. Provision user/Functional ID entitlements, compliance review requests and incident management for Citi global customer base.
6 Monate, März 2016 - Aug. 2016
Deputy General Manager
HDFC Bank Ltd.
• Effectively handled customer grievances logged on social media like Facebook and Twitter with regards to the services provided by the bank. Communicated the customers personally through email and resolve them expeditiously within TAT.
1 Jahr und 7 Monate, Jan. 2015 - Juli 2016
sr. associate
Standard Chartered Bank
• Handled and resolved customer queries regarding account discrepancies. Educated new policies and procedures and build strong relationship with customers. Have a proven track record of sales and performance.
2 Jahre und 5 Monate, Juni 2011 - Okt. 2013
senior associate
exigo services
• Resolved customer queries and fulfilled service requests regarding customer accounts and pitched sales for various banking products like credit card, home loan and personal loan and gained vast knowledge on banking operations.
Ausbildung von vidya chinnadurai
4 Jahre, Juni 2007 - Mai 2011
Electronics and Communication Engineering
Anna University
Sprachen
Deutsch
Grundlagen
Englisch
Fließend