ANSAR RIHAN

Manage customer inquiries through phone, email, and messaging platforms by responding quickly to every inquiry or problem.  Coordinate with Sales Representatives for Scheduling Appointments and provided with updated sales materials to offer qualitative support.  Process customer orders, verifying price, discount, and product information for accuracy.

 Developed and executed merchandising strategies that promote product visibility and drive customer interest.  Analyzed sales figures and market trends to determine the right stock levels of products and the mix of products to hold.  Negotiated with buyers, suppliers, and distributors to arrive at a mutual agreement on price, quantities, and delivery schedules.

 Coordinated daily store activities, including directing a group of salespeople, cashiers, and stockers.  Monitored inventory, performed inventory audits, and maintained items in an organized manner.  Analyzed the sales performance and made changes in the stock levels as-per the demands of the customers.