Aarun Noder

Angestellt, Junior Customer Success Manager, tts - we empower people
Student, AI Consulting and IT Law & Compliance, IU International University of Applied Sciences
Leimen, Deutschland

Fähigkeiten und Kenntnisse

Communication psychology
Diversity & Inclusion
Creative Problem Solving
Agile Methodologies
Cross-Cultural Communication Skills
Diversity, Equality, and Inclusion (DEI)
Business English
CSM
General Data Protection Regulation (GDPR)
Business-to-Business (B2B)
Positive Psychology
Customer Journey Mapping
Learning Content Creation
Customer Relationship Management (CRM)
Machine Learning
Positive Work Environment
Customer Satisfaction
Market Research
Python (Programming Language)
Marketing Strategy
Customer Satisfaction Research
Qualitative & Quantitative Research Methodologies
Customer Service Management
Organizational Psychology
Social Media Communications
Data Analysis
Performance support
SPSS Statistics
Performance Support Development
StaffIT
tts performance suite
User Experience Testing
Workshop Development
Business Process Management
KPI
Marktentwicklung
Microsoft Excel

Werdegang

Berufserfahrung von Aarun Noder

  • Bis heute 2 Jahre und 11 Monate, seit Okt. 2023

    Junior Customer Success Manager

    tts - we empower people

    Tasks include: - Monitor customer usage and engagement. - Identification of software expansion potential within customers (upselling/cross-selling) - Definition of relevant Customer Potential and Customer Success accross the existing software customer base - Internal collaboration across Professional Services, Sales, Support, Product Management and Marketing. - Data recording within Salesforce according to GDPR. - Data preparation and analysis for internal and external usage. - Refinement of existing Custo

  • 4 Monate, Mai 2023 - Aug. 2023

    Partnermanager

    Constaff GmbH

  • 4 Monate, Juli 2021 - Okt. 2021

    Intern in quantitative and qualitative market research

    IMW-Köln GmbH & Co. KG

    Tasks included: - Organization, preparation of materials - Observation, protocoling and logging data according to GDPR - Quota preparation - Training and coordination of other staff members

Ausbildung von Aarun Noder

  • Bis heute 1 Jahr und 7 Monate, Apr. 2025 - Okt. 2026

    AI Consulting and IT Law & Compliance

    IU International University of Applied Sciences

    Successfully implement artificial intelligence in companies in a legally compliant manner, thereby ensuring that compliance and IT law are ready for the future.

  • 7 Monate, Apr. 2024 - Okt. 2024

    Upskilling

    IU International University of Applied Sciences

  • 7 Monate, Okt. 2023 - Apr. 2024

    Upskilling

    IU Internationale Hochschule

    Diversity, globalization, and ethics are pivotal in modern-day businesses. They necessitate intercultural awareness and ethical conduct. Embracing innovative concepts and frameworks enhances collaboration. The focus is on "social diversity," encompassing equality and equitable treatment. By enhanci

  • 3 Jahre und 1 Monat, Sep. 2019 - Sep. 2022

    Bachelor of Science - BS

    SRH Hochschule Heidelberg

Sprachen

  • Englisch

    C2 (Verhandlungssicher / Muttersprachlich)

  • Deutsch

    C2 (Verhandlungssicher / Muttersprachlich)

  • American Sign Language (ASL)

    A1-A2 (Grundkenntnisse)

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