Abdelbaky Ismail

I am an experienced Office 365 technical support specialist with a passion for helping customers solve their IT issues. I have been working in the field for over years, providing remote and onsite support for various Office 365 products, such as Outlook, Teams, SharePoint, OneDrive, and more. I have a strong knowledge of Office 365 administration, migration, security, and troubleshooting. I am also proficient in using PowerShell, Azure AD, and Microsoft 365 admin center to manage and automate tasks.

Coordinate and collaborate with other departments for sales related matters. Identify and solve internal system issues. Resolve Technical issues on time. Manage quality of the vendors data on our backend. Maintain accurate records of all sales and prospecting activities Follow-up activities. Quality check reports Building reports with accurate metrics Collect and upload data in the right systems. Manage backend requests