Abdul Basit

- Managed Apple and Windows devices via Jamf Pro and Microsoft Intune - Administered MS Entra ID, Microsoft 365, and SaaS applications - Oversaw license management and IT asset tracking across multiple branches - Led onboarding/offboarding processes and internal support via ServiceNow - Maintained Microsoft Teams Rooms and conducted regular inventory audits - Worked with F5 BIG-IP for firewall and application traffic control

- Managed 300+ user migration from AD to MS Entra ID with zero downtime - Administered MS O365, MS Intune, and SaaS tools - Implemented MFA, RBAC, Conditional Access, and SSO across platforms (Salesforce, Github) - Configured Jira Service Desk, user roles, and ticket resolution workflows - Saviynt IAM - Created IT documentation in Confluence and coordinated IT procurement - Managed Windows Server, WatchGuard VPN, and Cisco Meraki network monitoring

- Deployed devices and managed MDM using Intune and Google MDM - Migrated users from on-prem Active Directory to Azure AD via Autopilot - Supported onboarding/offboarding - Managed IT inventory and coordinated onboarding with HR - Provided day-to-day support for Windows and macOS users - Administered basic group and role management - Tracked and resolved tickets through Jira Service Desk